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Customer Service

Customer - Supplier Partnership Philosophy

We work with our customers to create a true partnership and look at total cost and benefits such as shortened lead times by working with us as their “complete” supplier. Our commitment to total customer service is “system oriented”, emphasizing a long-term relationship wherein open communications result in continuous improvements in engineering, manufacturing processes, quality conformance, and bottom line costing.


During our many years of providing CNC and Screw Machining services, Quantum has been able to help our customers in many ways

Engineering Support:

Quantum has been able to reduce part costs using their experience in many machining methods. This experience can be utilized at design level engineering or any phase of a part.

Quick Quoting

Most quotes are completed within 24 hours and most on the same day depending on part complexity. Parts can be quoted complete with heat treating, grinding, honing, plating, anodizing, burnishing, annealing, E-Coat, powder coating, broaching, thread rolling, hard chrome plating, assembled and more…


Our quality department is proficient in implementing and interpreting Statistical Process Control (SPC), preparing control plans, gage R&R studies, process capability studies, production part approval process (PPAP), failure mode & effects (FMEA), and in preparing sample layout reports. ISO9001 Certified.